Just a Friendly reminder, we have no control over the turnaround time of a police check. It
can take anywhere between from 1 to 15 business days plus.
Once submitted to the National Police Checking Service, unfortunately Clear to Work has NO
control over how long a check takes to process, nor can we expedite the process.
Please be aware that Clear to Work are not informed of any delays that the NPCS and their
police agencies may be experiencing.
Here is a little more information about police check delivery times:
https://check.cleartowork.com.au/deliverytimes/
While 95% of checks are processed within 10 business days, there are a couple of reasons
why some checks can take longer. These can include:
Please do not hesitate to reach out via email should you have any further questions
Nationally Coordinated Criminal History Check (NCCHC)
Unable to follow up
Unfortunately, Clear to Work are unable to follow up on the status of police checks. The ACIC
automatically follow these up when they fall outside of a certain time frame.
We are unable to follow up checks unless they fall under an ‘urgent priority’. This is stated by
the ACIC.
Many types of reasons are not considered to be urgent priorities. For example:
While 95% of checks are processed within 10 business days, there are a couple of reasons why some checks can take longer. These can include:
Please Note: Once submitted to the National Police Checking Service, Clear to Work has NO control over how long they take to process your police check.
Australian Federal Police Checks
Processing time for an AFP National Police Check issued by the Australian Federal Police is approximately 15 – 20+ business days.
Please be aware that the Australian Federal Police may need to seek information from other police jurisdictions, resulting in a longer processing time.
Please allow sufficient time for your check to be processed and return by post before making enquiries regarding your application.
Please Note: Once submitted to the Australian Federal Police, Clear to Work has NO control over how long they take to process your police check.