Delivery Times


Online National Police History Checks

Police agenceis aim to process 95% of police checks within 10 business days, noting that:

  • 70% of all checks are completed within 1 business day
  • 25% are completed within 10 business days as they've been referred to one or more police agencies because an individual’s name is similar to a person of interest.
  • 5% may take 15 business days or more (depending on the complexity of the check). For further information on ACIC delivery times click here.   

Processing a police check can take longer if the applicant shares similar details with other individuals recorded in police systems, particularly if they have a common name.

Please Note: Once submitted to the National Police Checking Service, Clear to Work has NO control over how long they take to process your police check.

Australian Federal Police Checks

Processing time for a AFP National Police Check issued by the Australian Federal Police is approximately 15 - 20 business days.

Please be aware that the Australian Federal Police may need to seek information from other police jurisdictions, resulting in a longer processing time.

Please allow sufficient time for your National Police Check to be processed and return by post before making enquiries regarding your application.

Please Note: Once submitted to the National Police Checking Service, Clear to Work has NO control over how long they take to process your police check.