This check type is suitable for visas, citizenship, immigration, working in Commonwealth facilities, and for all people who are residents of, or working in, the ACT. Applicants must be residing in Australia to complete this check with us. These checks are issued by the Australian Federal Police (AFP). Please checked the exclusions page to ensure the police check we offer is valid for your purpose (we do not offer a refund if our check is not valid for your purpose).
Below is everything you need to know to get started! Please read the information carefully before continuing.
1. Complete Online Form
To complete the online form, you will need the following:
100% online. You will need access to a scanner or mobile device with a camera to upload your ID documents and ‘selfie’ photo. Documentation must be provided in .jpg or .png file format only as .pdf files are not supported in our system. We do not accept black and white/photocopied images.
Before continuing, you must check the identification requirements for the ID required to complete your check. Please note that if you purchase a check and do not have the ID required, we will be unable to provide a refund.
If you are submitting any ID documents that are in a previous name, you will need to provide proof of name change documentation in your application. Details of this are outlined on our Identification Requirements page.
Once you complete your application, it will be reviewed by our compliance team, then submitted to the Australian Federal Police (AFP). Please note, we have no control over the response times once your check is submitted to the AFP.
3. Receive your police check
You will be notified by email and text when your results are available to download from your account.
By proceeding with this check, you confirm you have the authority to provide personal details prior to submission and you consent to the information provided being checked with the issuer or official record holder via third-party systems.
You must complete your police check application within 28 days of payment. If you do not complete your application within this timeframe, your application may be cancelled. This timeframe includes, without limitation, where we have requested further information from you. If you fail to respond, we will be unable to provide a refund and Clear to Work will be released from all claims and obligations to provide the police check in connection with that application.
If you have any questions, please reach out to our friendly support team by emailing firstname.lastname@example.org.
Click the Green Start Federal Police Check button below to begin your application.