Terms & Conditions


Terms and Conditions of Use

This web site is owned and operated by Clear to Work Pty Ltd ABN 56 114 229 499 of 15 Godwin Street Bulimba QLD 4171 and will be referred to as “we”, “our” and “us” in this Terms of Use policy.

By using this site (cleartowork.com.au), you agree you have read, understood and accepted these Terms of use and agree to be bound by them.

If you do not agree to these Terms of Use please do not use our Site.

Refund policy

This refund policy is included in our terms and conditions.

We do NOT offer refunds for:

Change of mind after partially or fully completing the application process. Change of mind includes, but is not limited to:

  • no longer needed,
  • found it cheaper somewhere else,
  • you bought the wrong type of police check
  • your employer wants to pay for it
  • your employer wants you to use a specific provider.

Data entry errors made by you when entering your details into the application for a criminal history check;

Checks already submitted to CrimTrac;

Submissions for checks we are not authorised to process;

Duplicate submissions;

Lack of detail provided you when inputting your details into the application for a criminal history check;

False/Incorrect information provided in the application for a criminal history check;

Not completing the online application process

We cannot expedite the police check process and do not offer refunds if you do not receive your police check in time for an application you might be lodging. Ensure you allow yourself plenty of time.

This policy is subject to the terms and conditions of the Agreement entered into with cleartowork.com.au to provide its services.

To apply for a refund email - info@cleartowork.com.au include your first name, surname and date of birth, a reference number if you have it and a brief description of why you require a refund.

Your claim will be assessed by our team and you will be advised the outcome via email in five business days. We charge a $15 inc GST administration fee for refunds.

Delays

We cannot expedite the police check process.

We will use our best endeavours to provide information to you in a timely and expeditious manner.  However you agree to indemnify, release, discharge and hold harmless  Clear to Work Pty Ltd,  its directors, employees, officers, contractors and overseas agents from and against any and all losses, liabilities, damages, costs and expenses suffered or incurred by you in relation to any delays or failure to provide information on our site.

Jurisdiction

Your access to and use of our site is governed by and construed under the law in the State of Queensland. Each party irrevocably, generally and unconditionally submits to the non-exclusive jurisdiction of any court specified in this jurisdiction.

Intellectual property rights

You acknowledge and agree that all content and material available on our site is protected by copyrights, trademarks or other intellectual property rights and laws. No content or material on our site may be reproduced, adapted, linked to, distributed or used in any way without our prior written consent.

However you may print or download one copy of the materials or content on our site on any single computer for your personal, non-commercial use, provided you keep intact all copyright and other proprietary notices.

Links

We have not reviewed all or any of the sites linked to our site and are not responsible for the contents of any of those sites.

Passwords

Any and all passwords provided to you through our site are strictly private and confidential and you must not disclose the password to any person.

Disclaimer

Whilst we have endeavoured to ensure that the content and material on our site is free from error we do not warrant its accuracy, adequacy or completeness or that it is suitable for your intended use.  Our site may not be continuously available.

Liability exclusion

Your use of our site is at your own risk. By using our site you agree at all times to indemnify, release, discharge and hold harmless Epolicecheck.com.au, its directors, employees, officers, contractors and overseas agents from and against any and all losses, liabilities, damages, costs and expenses suffered out of your use of this Site.

Changes

We may change, suspend, limit, restrict or discontinue any aspect of our site at any time including the availability of and access to any feature, services, records or other material on our site without notice or liability.

Changes to Terms of Use

We reserve the right, at our discretion, to update or revise these Terms of Use.

Please check the Terms of Access periodically for changes.

Your continued use of our site following the posting of any changes to the Terms of Use indicates your acceptance of those changes.