HELP AND CONTACT
Having a problem with your application?
Check out our Frequently Asked Questions page – it answers 99% of all customer enquires.
For record keeping purposes, ALL help and enquiries are by EMAIL ONLY.
We respond to emails within one business day.
Hours : Monday – Friday | 9:00am – 4:00pm Brisbane time
Location 21 Nundah Street, NUNDAH QLD 4012 Postal Address PO Box 51, NUNDAH QLD 4012
We do not accept police check applications or identification via email, post or in person.
Phone: 07 3117 2517
* Please note that the phone number provided here is for the CTW Head Office only (not CTW Police Check Services). CTW does not provide customer service onsite or via telephone. For record-keeping purposes, all customer enquiries and support is provided via email.